Service and Support

A fundamental SYSGO policy is to provide an outstanding support and a broad range of services to help customers to challenge the complexity of developing embedded devices. An ongoing task of SYSGO is extending this support consequently to serve your needs more precisely. SYSGO also strengthens online support and training capabilities to accommodate the ongoing globalization of project teams.

Peer-to-Peer Support

Support requests are always handled by the ELinOS Real-Time product team professionals which are able to solve problems live, in cooperation with the customer.

Training

SYSGO offers standard trainings such as "Embedded System Development" or "Linux System Programming" as well as customized trainings based on the background and requirements of the customers´ trainees.

Development Support

One year e-mail support for all SYSGO tools is included in ELinOS Real-Time by default.

Life-Cycle Updates

Customers can benefit from ongoing improvements, by accessing the SYSGO customer portal where the latest updates of Linux target binaries and freely downloadable add-ons are available.

Datasheet

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