Services


Professional Services

Services


Professional Services

Training

Starting with new technologies, operating systems, and tools, our first goal is to rapidly make your project team as effective or more effective than they were with their previous operating system.

Our Training Programs

Whenever a new operating system is introduced, inevitably there is major question of how best to facilitate the learning phase in the fastest and most efficient manner. It is important to train an experienced and well-established development team on all critical aspects of the new software, in particular all system aspects that are new or different from what was known before.

The goal is to reach the point, within the shortest time possible, where the team not only performs at its previous level of productivity, but is able to surpass previous efficiency by taking advantage of features of the new operating system. 

We offer project oriented training to enable your development team to familiarize itself with new capabilities and possibilities, and to reach a steep output curve. With actual project requirements as a showcase, developers learn the handling of new tools - if possible with the intended target hardware. Feel free to ask for customized training and let us know your special needs and wishes.

Consulting

New horizons for your Projects - we develop the software groundwork for your successful applications.

Implementation

One of our specialties is customizing system software to be compatible with new hardware. We work in close collaboration with all leading hardware manufacturers to transfer operating systems, such as Linux, to new hardware architectures and boards and then integrate these board support packages into our development environment.

The hardware is optimally integrated into the operating system using firmware and compatible device drivers. Our role is to support the application developers and ensure a quick and smooth product launch throughout the entire development phase.

Maintainance Groups

The hardware for industrial use is developing rapidly and provides more and more new functions. Further, it is mostly not standardized, unlike desktop PCs, but rather is tailored to special requirements. We take care to make consistent software interfaces - and thus create a predictable and maintainable basis for your applications.

Our engineers develop firmware and device drivers, optimize the operating system and integrate the required middleware - to enable your development team to immediately start your application development.

Commitment to Quality

The ISO 8402 standard defines quality as “the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs.” In today's appliances we find many and high requirements for software Safety & Security. Consequently, software quality is an important issue in the fields of safety- and security-critical applications, e.g. in the avionics, where our software is mainly employed.

To satisfy these needs we have implemented a strict quality management system including requirement tracing for our products and services. Software developers, system designers and system architects of all markets benefit from our commitment to quality. Besides formal certification our quality approach delivers a variety of additional benefits  enabling you to develop high-class embedded devices in time and in budget.

Approach towards Quality

In the early 2000s we worked with traditional real-time operating systems and made our experiences with monolithic systems. We then decided on a different approach and built  PikeOS Safe & Secure Virtualization, a micro kernel based real-time operating system to satisfies Safety and Security needs of complex embedded systems. From the beginning we had in mind to offer PikeOS as a platform for Safety-critical appliances with certification requirements.

Following the rules of the certification authorities, we have implemented a quality management system as a prerequisite for PikeOS Safe & Secure Virtualization to be certified according to FAA's DO-178B, the highest Safety standard being used in the Avionics.

Quality Management at SYSGO

High quality software is extremely dependent on high quality software development processes. For all our products and services, we have defined processes for project-, quality-, and risk-management, for software design, construction, and testing, for quality assurance, verification, configuration, and change request management. All software development is reviewed by a dedicated quality manager according to the rules of our quality management system.

Bottom up approach to setting up software QA processes

Software development with high quality demands compliant to certification standards like DO-178B can only be successfully implemented, if every software engineer knows about the required software Quality Assurance (QA) processes and their implementation. We enforce the philosophy of "living QA processes" in all our software development processes and

  • Implement QA processes as an integral component of project development
  • Enforce understanding of software QA planning documents
  • Integrate feedback of development engineers in QA processes
  • Perform Engineering audits, which also include feedback possibilities
  • QA performs an active role during all phases of software development
  • Train engineers to be self dependent by being compliant with software QA processes

 We integrate certification process requirements as the default processes for software development and update internal standards in accordance with certification requirements and train engineers in accordance with certification development processes. We integrate permanent self-tests of the quality system and improve certification processes according to development process experience and project's “lessons learned”. Results of external audits and assessments are used to permanently improve our software development processes.

Certified Quality according to SPICE (ISO/IEC 15504)

In 2006, the QA management system implemented for our products and services including support has been successfully certified according to SPICE and achieved the SPICE maturity level 3. This assessment has been performed by Fraunhofer Institute for Experimental Software Engineering IESE in Kaiserslautern. 

Benefits of high Quality Development Tools

High quality development tools are an important success factor for software development - in the avionics as well as in the automotive, the industrial automation, the medical technology and other markets for complex embedded device.

They are a prerequisite for device certification according to  existing and upcoming Safety & Security standards and include additional benefits that make your embedded devices more successful: Verifiable software quality, higher reliability, consistency, greater re-usability, lower life cycle costs, decreased maintenance cost, faster hardware integration, and better portability. The development of durable goods requires a long-term perspective when choosing the software platform that includes to consider quality aspects.

Certification Services

Certifying software according to safety and / or security standards like DO-178B or Common Criteria is a complex process that includes to review software design, coding, validation and verification. Certification costs are very much related to the number of lines of code and the modularity of the software. Certification of monolithic software is complex and expensive. More promising is the use of a modular platform. That's where we started our considerations when we designed PikeOS Safe & Secure Virtualization as an operating system to be used in Safety- and Security-critical environments.

As the most flexible and smallest platform we chose a micro-kernel approach for PikeOS. Including additional system software it comprises less than 10.000 lines of code in total. The micro kernel is equipped with a modular Architecture and Platform Support Packages (ASP and PSP). The system software allows to build multiple partitions for divers OSs, APIs, and RTE. As a result PikeOS has become a small and modular platform - perfect for certification.

The immediate Benefits of PikeOS® for Certification

During the certification process every line of software code has to be reviewed, tested and approved. All changes of code bring once again certification. The micro kernel approach of PikeOS comes with a very small code base reducing the effort of certification. In case of hardware obsolescence, the modular ASP and PSP structure allows fast and cost efficient ports to new hardware architecture or new boards.

The system software enables developers to build multiple partitions for divers OSs, APIs, and RTE to use the optimal environment for each application and to reuse legacy code if appropriate.

The partitions may contain applications of different levels of criticality and can be certified according to different standards. Changes or additions of software do not necessarily cause once again certification. Based on these benefits we have established PikeOS Safe & Secure Virtualization as a perfect platform for Safety- and Security-critical applications with certification requirements.

PikeOS® Safe & Secure Virtualization

PikeOS is the first industrial implementation of the Safe and Secure Virtualization (SSV) concept which is a promising approach to solve the reconfiguration problem and to combine the requirements for multiple execution environments with the requirements for hard partitioning and deterministic real-time behavior of critical applications. This micro-kernel based virtualization platform comes along with all the artifacts required for certification. Depending on the certification level it comprises planning, development, verification, configuration management, and quality assurance output documents.

Paving the way to incremental Certification

PikeOS has been designed to meet today’s certification requirements but also to provide a technical answer to one of the toughest challenges industries like avionics is facing: certification cost reduction through a still under study concept, incremental certification.

To solve the issue of increasing number of functions implemented by digital electronics, and the increasing number of separate devices, each one with its own development, certification and update process and the need to maintain spare parts for all these devices in all configurations, the avionic industry and associated organizations came up with a new concept: Integrated Modular Avionics (IMA).

The definition of the IMA concept changed the way the aerospace industry works. On an IMA system, multiple function suppliers need to integrate their applications, which can only be achieved if application development and certification follow a common path. The aerospace community has developed standards which address Application Programming Interfaces (APIs) and module configuration, the data loading protocol  and file formats, as well as integration and certification aspects of an IMA system.

The first generation of IMA has become successful with actual implementation in already commercialized aircrafts. But a next generation of IMA is being defined in order to keep the initial objectives of IMA but to go a step further in reducing costs and increasing performance.  As a result, early work on this topic (called IMA-2G) introduced the proposed concept of Distributed Modular Electronics (DME) which introduces a physical separation of application processing and I/O functions. See below an IMA-2G architecture overview.

To illustrate the way PikeOS can bring solutions in the area of certification cost reduction, let’s consider a very concrete implementation example: when part of a driver needs to be merged into the trusted code for performance. In the case of SSV, drivers are usually implemented at user level as separate components that can impact neither the separation kernel nor the other trusted code components, except for the real time aspect that shall be taken into account properly.

In the SSV architecture, the virtual address of an application is the same for all instances, whatever its location in the physical space. Thus the memory mapping of a partition is module configuration independent. There is only one binary image for a partition whatever the number of DME configurations, and so there can be only one certificate. As the driver code is added as a separate component in a partition, it will not invalidate the certificate of other components: this is definitely the way to incremental certification.

PikeOS® complies with various Certification Standards

The most demanding Safety standard we naturally find in the avionics. It is described in the RTCA/DO-178B and defines five Safety levels from A to E. To know more about this standard, please visit http://www.rtca.org/.

For functional safety of embedded devices exist several other different certification standards, mostly derived from the IEC 61508. IEC 61508 is an umbrella standard for several markets released by the International Electrotechnical Committee in 1998 and is viewed as the document that vendors follow to receive certification for Safety Integrity Level (SIL) suitability ratings for products and system components. SIL describes the potential risk for persons, systems, devices, and processes in case of malfunctions. SIL1 is the lowest level of Safety integrity and SIL4 is the highest level.

The standard details the requirements necessary to achieve each safety integrity level and refer to the likelihood of dangerous failures. Other standards are being refined and/or already used like EN 50128, IEC 60880, IEC 61513, or ISO 26262. Because PikeOS has been designed with the necessary level of flexibility to address different industry verticals through the concept of ‘Guest OS’, and with the absolute requirement of certification in mind, it can equally address the different certification standards.

There is a growing request from both governmental and commercial sectors for certification of security-critical applications made according to Common Criteria which reaches from CC Level 1 to 7. For the highest levels it requires not only the rigorous process of software development as also described in the safety-critical standards, but other specific evidences like for example formal verification. That’s the case with PikeOS as its implementation of  SSV reduces the security kernel to the smallest possible size, making it eligible for formal verification, as in the Verisoft XT project.

PikeOS has successfully been used for various applications in the Aerospace & Defense, Automotive & Transportation, Industrial Automation, Medical Technologies and other markets with safety- or security-critical needs. PikeOS Safe & Secure Virtualization is the perfect platform for cost-efficient certification of embedded devices in all markets.