Support


Product Activation

Support


Product Activation

Product Activation

For ELinOS products up to version 4.2 a special activation technology to prevent unauthorized copying of the software is available.

How to activate your products

Please follow the listed steps to activate your products or manage your licenses:

  1. Locate your Contract Information
    Together with your product shipment you received a shipping list or delivery document showing your order reference.

  2. Collect System Information
    Execute '/opt/elinos-<version>/bin/elinos-sysinfo' on your development system to generate a file named elinos_sysinfo.tgz.

    Note for Windows users:
    Windows users have to execute 'elinos-sysinfo' in the Cygwin terminal.

  3. Request your Product Key
    Send the 'elinos_sysinfo.tgz' file with the number of licenses requested to licensing( at )sysgo.com

  4. Place your Product kKy
    You will receive your product key via email.

    Copy your key to '/opt/elinos-<version>' (e.g. ELinOS v4.1: /opt/elinos-4.1/key) and start your application.


*Sessions: Sessions are non-personalized development-seats. Each session enables one user to work with the product concurrently with other users.